Everything you need to offer order
protection under your brand.

Protectly gives you all the tools and best practices to offer order protection under your brand's control. Go live in minutes with a new revenue stream your customers trust.

Inside the platform

Everything you need to ship a winning order protection product.

Every white-label tool and best practice to launch a product that earns a high opt-in rate, turns a profit from day one, stays easy to tune and experiment with, and feels great for your customers.

Branding wizard

Design your order protection product to appear exactly how you want it in your cart or checkout flow. Your logo, colors, name, copy, and placement.

Policy & terms builder

Set your own coverage scenarios, claim windows, and protection fee rules. Best-practice defaults are baked in so you ship a sound policy on day one.

Ready-to-go website docs

A terms-of-service draft and a customer-facing FAQ generate automatically ready for your website team’s review.

Internal SOPs

Step-by-step claim-handling playbooks generate alongside your policy, so your team knows exactly how to resolve every scenario consistently.

Branded claims filing & management

Customers file claims under your brand in a modern intake flow. Your team reviews, approves, and resolves every claim from a single dashboard built for speed.

Analytics dashboard

See revenue earned, opt-in rate, claim frequency, and carrier performance tracked live in one view and included on every plan.

Things merchants ask first.

About five minutes. Install from the Shopify App Store, choose where protection appears, set your fee and coverage, and publish.

Both, and you decide. The cart widget runs on any Shopify plan. The checkout widget uses Checkout Extensibility, which is Shopify Plus. Plenty of brands start cart-only and add checkout later.

All of it. Colors, icon, headline and body copy, placement, and whether protection is pre-selected or a plain opt-in. The widget can also inherit your storefront theme’s colors and font instead of using a fixed palette.

Protectly drafts them from your configuration. Pick your covered scenarios, coverage limit, and claim window, and your terms of service, a customer-facing FAQ, and internal SOPs generate as you go. All of it is yours to edit before you publish.

On your domain, styled as part of your storefront. Most brands link it from the footer, the help or returns page, and the shipping confirmation email. It is included on every plan.

Go to FAQ Page

Run the platform. Take the profit.

Five-minute install on Shopify. Free for 14 days.

Install onShopify App Store